Companies of all types need to have 3 Essential Service Competencies. Whether your service is construction, consulting, tinkering, or tailoring, the competencies remain the same. Without competence, communication, and integrity a service company is doomed to fail. Competence Competence is… Read More »3 Essential Service Competencies
Recent disruptive events and changes in work life balance expectations requires new approaches for leadership. Providing greater flexibility in working conditions, new collaborative tools and clear guidance can improve productivity in a multi-generational workforce.
Enriching Minds with Technical Content Meeting of the Minds is always chock full of technical content. Deepening Connections – Moving Forward The best part of Meeting of the Minds are the numerous opportunities for networking. The availability of global and… Read More »Meeting of the Minds 2023 Recap
What is even more interesting is that below the definition is the sentence: Goal setting will only be successful if there is a collaborative approach between employee and manager. Is there something wrong with this definition? Absolutely not, if you are living in a hierarchical organization. In the… Read More »Goal Setting in the Digital Age
Solving Business Technology Problems Business owners have enough problems to solve without having to keep up with the latest in technology. Unless technology is core to your business it is more important to keep up with industry trends, regulations or… Read More »Its Time to Join the I-Business Network
Personalize your Compartmentalization Process Compartmentalization for success requires a process designed for your business. As the first in our industry, we had no benchmark competitors. We found EOS and believe it is great as a corporate operating system. However, EOS… Read More »Compartmentalizing for Success
Not surprisingly, many of the 2023 Top 6 Technology Trends are continuations and accelerations of progress made over the past few years. These technologies available today for companies of any size. 1. Increased Cloud Technology Utilization Everyone is in the… Read More »Top 6 Technology Trends for SMB in 2023
1. Increased Customer Satisfaction The obvious most important reason is to improve customer satisfaction. Changing a billing model without change in service mindset will not increase satisfaction. Real improvements in Net Promoter Score (NPS) are achieved when a SaaSy model… Read More »6 Compelling Reasons for offering Service as a Subscription