Customer Service is available in accordance with our extensive Service Level Agreement (SLA).  

Application Support

Application support for not critical issues is scheduled with a certified technician through the support function via e-mail Mail SAPsupport@i-bn.net for SAP and ibn@i-bn.net for Sage 100

Contact your account manager for project type work or additional licenses. 678-627-0646

Cloud Services Support

Cloud Services support has been assumed by our partner Summit Hosting:

Enter a ticket online at the webpage

via e-mail Mail Support@summithosting.com:

 

Resources Page

Visit our resources pages for access to videos, how-to documents and other valuable self-help resources.